Miller Pearson Consulting delivers a ‘boutique’ consulting experience, focused on personalized support and custom solutions. Drawing on over 50 years of combined experience, our clients rely on our expertise, integrity, and straightforward approach to build effective improvement strategies. We are dedicated to working closely with our clients to maximize the potential of their teams.

Miller Pearson understands the meaning of partnership in the truest sense of the word.

Jim Miller, Founder and Senior Consultant

Jim learned business basics in his studies with the Life Underwriters Association of Canada and Ryerson University. Jim worked with two international management consulting firms before launching TCS Performance Strategies, now known as Miller Pearson Consulting, in 2000. With 35+ years of experience, he specializes in effective methods for gathering crucial feedback from employees and customers. Jim collaborates with organizations across Canada to help them understand this feedback and create actionable plans for improvement. Jim works well with his clients from board members to front-line staff. Clients value his extensive knowledge, experience, and friendly approach. Jim’s partnerships with clients leads to improved success and profitability through enhanced employee engagement and customer satisfaction!

Leslie Pearson, Senior Consultant

Leslie launched her career with TCS Performance Strategies, now known as Miller Pearson Consulting, in 2006. She draws on her experience to build strong relationships with clients and their teams while collaborating on various HR projects. Leslie uses her skills in project management, communication, leadership, and interpersonal skills when implementing projects, leading focus groups, coaching and training management and teams. Leslie works closely with Executive Teams and Senior Leadership to develop action plans that will align with their strategic goals and plans. Leslie’s collaborative approach enables clients to achieve their goals and move forward successfully.

Our Clients

We work with organizations of varying sizes and industries who recognize the importance of investing in their employees and customers. Our clients understand that creating positive work environments and responding to customer needs leads to higher levels of engagement, retention, and profit.

I’d highly recommend their services to those organizations seeking a partner to help build and sustain employee engagement.

Our clients value relationships as much as we do; we love that.  We help them identify (and encourage them to celebrate) the things they are doing well, while pinpointing the areas that could use improvement.  We appreciate that they back their words up with action, making changes to improve the areas that are identified through our work with them.

Together, we’re making work places, customer experiences, and business performance the best they can possibly be.